About UsDaftra - دفترة is a leading cloud-based Saa S provider supporting more than 50 business sectors across the Arab region. Our platform delivers secure, scalable, and fully customizable enterprise management solutions with a 99.9% uptime guarantee, accessible anytime, anywhere, across multiple devices. At Daftra, we simplify business operations by empowering organizations with flexible systems that grow with their needs backed by strong engineering, product excellence, and customer-centric innovation.
Objective of the Position:Lead and develop the ERP Sales team to achieve sales targets by driving performance, optimizing sales operations, coaching team members, and supporting strategic customer opportunities while ensuring compliance and contributing to sustainable business growth.
Key Responsibilities:Team Leadership & Development • Oversee the daily activities and performance of the Sales Account Managers to ensure alignment with company objectives.• Monitor team performance, identify skill gaps, and design tailored development plans for continuous improvement.• Deliver regular coaching sessions and create actionable plans to elevate underperformers and unify team performance.• Support recruitment and onboarding processes, including shadowing programs, to ensure seamless integration of new hires. Sales Performance & Operations • Analyze key sales metrics (e.g., conversion rates, deal values, sales cycle duration, outreach effectiveness) and recommend actionable improvements.• Ensure sales processes and closed deals adhere to company sales policies and compliance standards.• Audit and enhance data entry accuracy and consistency in our tools (CRM, Portal and communication tools) promote best practices for internal communication and documentation.• Use the department’s existing tools to automate routine tasks and help the team work more efficiently• Proactively identify operational or sales obstacles and work collaboratively with relevant departments to resolve them promptly. Client Engagement & Strategic Growth • Support Sales Account Managers in high-value enterprise deals and attend client meetings when necessary.• Manage escalated customer issues to ensure timely and satisfactory resolution.• Support reseller and partner programs to grow the market and explore new opportunities• Oversee team attendance and scheduling to align with resource planning needs.
Required Qualifications:Education & Experience: Bachelor’s degree in in Marketing٫ Business or related field. Minimum of 4 years of experience in sales account management., preferably in the Saa S industry. Proven experience in Managing Sales Teams at least 2 years,Technical Skills: Use CRM (e.g. Hub Spot) effectively for data accuracy and sales tracking. Leverage data analysis and business intelligence tools to monitor and improve team performance. Advanced data analysis and visualization skills (e.g., Excel, Power BI). Strong in creating Presentation Material using (Canva, Power Point, etc..) Soft Skills: • Strong leadership and team management skills.• Excellent problem-solving and decision-making abilities.• Effective communication and presentation skills.• Attention to detail and a commitment to excellence.• Strong Presentation skills.
Why Join Daftra?- USD Salary- Transportation allowance- Career growth- MBA discount- Gym membership- Friendly environment