Jobs / Customer Service Jobs / Priority Banking Customer Service Officer
On-site Full Time
Emirates NBD Egypt -
Egypt , Cairo
--
Emirates NBD Egypt

Job Details

Employment Full Time
Category Accounting, Finance & Banking
Industry Banking
Follow Sales plan concerning Priority banking customers in view of Bank strategy, goals and specified targets. Manage and service all Priority Banking customers in the branch. Establish and develop relationships with Priority Banking customers to promote the bank’s products & services in view of customers needs. Ensure adherence to branch and regulator policies, recommendations, and CBE regulations. Provide service assistance to all walk in PRB customers in the branch and attend to customer complaints during agreed TAT. Assist priority banking realtionship Managers in managing customer accounts and the execution of daily transactions and quieries. Understand and promote value proposition. Update the priority Banking Relationship Manager through regular reporting about daily activities and achievements. Prepare, and review all required reports and KYC forms to ensure that all transactions are adhered to the bank’s policies and procedures.

Similar Jobs

About Emirates NBD Egypt
Egypt, Cairo
Banking
Learn more