Develop, implement, and maintain the company’s Quality Management System (QMS).
Establish quality standards and inspection procedures for raw materials, fabric, production processes, and finished garments/textile products.
Monitor quality throughout the textile production process and identify potential defects before final inspection.
Manage incoming, in-process, and final quality inspections.
Establish and monitor AQL inspection standards and sampling procedures.
Investigate fabric and garment defects such as shade variation, color migration, shrinkage, pilling, holes, stains, weaving/knitting defects, sewing defects, and finishing problems.
Coordinate fabric and garment laboratory testing, including color fastness, shrinkage, GSM, strength, pilling, abrasion, dimensional stability, and composition, as applicable.
Manage customer complaints and lead root-cause analysis and corrective/preventive actions.
Conduct 8D, 5 Why, Fishbone, FMEA, and CAPA activities.
Monitor production quality KPIs and prepare regular reports for senior management.
Work closely with production, merchandising, technical, purchasing, dyeing, finishing, and laboratory teams.
Monitor supplier and subcontractor quality performance.
Conduct internal quality audits and support customer and third-party audits.
Ensure compliance with customer specifications, approved samples, technical packs, and quality standards.
Develop quality procedures, inspection checklists, SOPs, and work instructions.
Train quality inspectors and production employees on quality requirements.
Drive continuous improvement projects to reduce defects, rework, rejection, and customer claims.
Ensure proper control and traceability of quality records and inspection reports.