Job description

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.

Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

Position Summary

As the Commercial Strategy & Operations Manager at Property Finder, you will own and drive Commercial Strategy & Operations for the Group, setting the direction that enhances the efficiency, effectiveness, and predictability of our commercial engine. You will lead the design, implementation, and continuous improvement of sales processes, reporting, and analytics that enable our sales organization to scale. This role requires a deep understanding of sales and revenue operations, strong Salesforce expertise, the ability to influence senior commercial and cross-functional stakeholders, and the judgment to translate complex analysis into clear business decisions.

This person will have at least 5 years of experience in sales/commercial operations, including experience leading or mentoring others. The role owns the critical processes related to sales such as account journey, reporting and CRM management, and partners closely with sales leadership to shape commercial plans across different markets.

Key Responsibilities

Sales Process Optimization:

• Collaborate with sales teams to streamline and optimize sales processes, from lead generation to deal closure, leveraging Salesforce automation and workflows and providing all key insights to foster faster deal closing time and revenue growth.

  
  

• Reporting, Analytics & Actionable Insights: Design and automate reporting frameworks (weekly, monthly, quarterly) that provide actionable insights to leadership on sales performance, client growth, and pipeline trends. Ensure accuracy and consistency of metrics across dashboards and business reviews

  
  

• Analyze to understand commercial opportunities by looking at client segmentation and detailed performance measures across countries to help identify improvement areas within our operations

  
  

Commercial Processes and Performance Measure

• Understand current state of sales productivity, establish metrics to drive sales enablement and make recommendations to increase efficiency across commercial teams

  
  

• Lead process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to account journey, performance reporting, commission scheme, and sales forecasting)

  
  

• Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce

  
  

• Cross-functional Collaboration: Work closely with Sales, Marketing, Finance, and other departments to ensure alignment and collaboration on key commercial operations initiatives.

  
  

• Training and User Support: Provide training and support to sales and operations teams to maximize their use of Salesforce. Address user queries and troubleshoot issues as they arise.

  
  

Technology Integration and Driving Efficiency:

• Evaluate and recommend technology solutions that complement Salesforce to enhance commercial operations and sales efficiency.

  
  

People Leadership & Stakeholder Influence:

• Lead, coach, and develop analysts within the Commercial Strategy & Operations team, setting priorities, building capability, and ensuring high-quality, on-time delivery

  
  

• Act as a trusted advisor to sales leadership, translating complex analysis into clear, executive-ready recommendations that drive commercial decisions and influence direction across markets

  
  

Desired Qualifications

• Bachelor’s degree in business, Finance, or a related field.

  
  

• Proven experience (5+ years) in Sales or Revenue

  
  

• Operations role, preferably in a tech-related company.

  
  

• Experience leading, mentoring, or managing others, with a track record of developing talent and influencing senior stakeholders

  
  

• Consultancy background preferred

  
  

• Excellent communication and collaboration skills. Experience with data management and CRM best practices with expertise in Salesforce reporting

  
  

Other Capabilities

• Strong analytical skills, critical thinking, and problem-solving

  
  

• Fluent in English both spoken and written – additional languages are a plus

  
  

• Creative thinker

  
  

• Curious, proactive, practical and solution-oriented with “Get it done!” attitude

  
  

• Excellent communication and presentation skills

  
  

• Ability to contribute both independently and as part of a team

  
  

• Attentive to detail and committed to data integrity

  
  

• Ability to work in a fast-paced environment

  
  

At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.

1. Think Future First

   
   

2. Data Beats Opinions, Speed Beats Perfection

   
   

3. Optimise for Impact

   
   

4. Act Like An Owner

   
   

5. The Biggest Risk is Taking no Risk at All