IT Specialist

Chint Egemac - Egypt - Egypt
  • Diagnose and resolve technical issues related to hardware, software, and network equipment.
  • Provide remote assistance and on-site support as needed.
  • Document and track all support requests and resolutions.
  • Troubleshoot and resolve common IT issues such as  software installations, and network connectivity problems.
  • Escalate complex issues to higher-level support teams when necessary.
  • Contribute to knowledge base articles and documentation to improve efficiency and problem-solving.
  • Cabling Installation and termination works .
  • Install and configure CCTV system. 

Bachelor's degree in Computer Science, Information Technology, or related field.1+ years of experience in technical support or help desk role.Certified N+ is preferred. Certified MCSA is preferred. Certified CCNA is preferred. Strong understanding of computer hardware and software.Proficiency in troubleshooting and problem-solving.Excellent communication skills, both verbal and written.Ability to work independently and as part of a team.Experience with ticketing systems and remote support tools. 
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com