Customer Relationship Management Specialist

About us:

Elsewedy Electric: Powering Progress, Empowering People


For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments.

Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being.

Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.

Elsewedy Electric is a dynamic and innovative company. We are currently seeking a talented and passionate Creative Design Manager to join our team and drive our creative vision.


Overview:

We are seeking a highly motivated CRM Application Specialist to join our dynamic team. The ideal candidate will have a strong understanding of CRM systems and processes, and be able to effectively implement and support our organization's CRM solution.


Roles & Responsibilities:


  • Configuring, maintaining, and optimizing Salesforce platform
  • Manage user access, security settings, and data integrity while providing training and support to ensure effective utilization of Salesforce across the organization
  • Design Salesforce Reporting and Dashboards
  • Customize and configure Salesforce to meet business needs.
  • Manage user roles, profiles, permissions, and security settings in Salesforce
  • Provide ongoing support to users on Salesforce features and functionality
  • Handle all basic administrative functions including creating custom objects, fields, flow builder, validation rules, approval processes, user maintenance, modification of page layouts, and other routine tasks


Qualifications:


  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Apex Classes, Triggers, Test Classes.
  • Must have Salesforce Administrator Certification
  • Certified Salesforce Platform Developer 1 is a plus
  • +2 years work experience as a Salesforce Developer & administrator
  • Working experience with Sales Cloud
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills


If you are a passionate and results-oriented professional looking to contribute to our organization's success, we encourage you to apply

تاريخ النشر: ٩ أكتوبر ٢٠٢٤
الناشر: LinkedIn
تاريخ النشر: ٩ أكتوبر ٢٠٢٤
الناشر: LinkedIn