Corporate Operations Executive - Network Development

aramex
Job description: Purpose of the Job Job Description
  • Support and monitor express operations to ensure effective and efficient workflow.
  • Draw process map for various GDA partners and franchisees across the network and define a clear SLA and KPIs against each process.
  • Design end-to-end shipment cycle with new agents across the network and conduct system training and express awareness as part of the onboarding process.
  • Follow-up on inbound and outbound operations in accordance with the standard procedures and quality of service standards
  • Review and improve the current operations free analysis dashboard to automate the periodic reports and take the necessary business decisions in coordination with global BIE team.
  • Conduct Rate studies, analysis, and negotiate better pricing offers based on business need.
  • Develop new products and services that should fulfil the market needs and generate new revenue streams.
  • Provide insightful data analysis to guide decision making and provide proactive solutions.
  • Working closely with accounting and pricing team to identify pain points within the monthly billing invoices and recognize revenue leakages by conducting cost simulations and profitability studies.
  • Apply statistical analysis, root cause analysis and quality control methods to obtain accurate insights about shipment cycle pain points and provide corrective action plans accordingly.
  • Design an SOP to control the overall shipment life cycle.
Job Responsibilities - Experience and Education
  • A bachelor’s degree in industrial engineering or any related field 
  • 0-2 years of experience in Business Development, Business Analysis, or Operations field.
  • Critical and strategic thinking
  • Problem solving
  • Strong communication with ability to working with multiple stakeholders efficiently.
  • Technical writing
  • Work under pressure while maintaining acceptable level of work accuracy.
  • Multi-tasking and time management
  • Demonstrates tendency for details.
  • Demonstrates signs of willingness to learn with self-motivation attitude.
  • Analytical skills
  • Advanced Excel skills
  • Knowledge of how to use Microsoft Power BI or Tableau
  • Preferable to have knowledge in Excel Macros
  • Preferable to have knowledge of working with Microsoft Access
Leadership Behaviors Skills Profile description:

Aramex International L. L. C.

تاريخ النشر: ١٥ سبتمبر ٢٠٢٤
الناشر: LinkedIn
تاريخ النشر: ١٥ سبتمبر ٢٠٢٤
الناشر: LinkedIn