Job Duties and Responsibilities:

• Plan and achieve monthly Sales Objectives (Output & Input). 
• Convert inbound leads generated through marketing efforts into actual sales. Also, proactively seek new sales using prospecting, follow-up, referral, and other available methods.
• Maintain a deep understanding of the company’s software and services. Be able to explain how these solutions can benefit potential customers and address their specific pain points.
• Use a consultative approach to understand each prospect’s unique requirements and provide solutions that align with their needs. Tailor product presentations and demonstrations accordingly.
• Conduct virtual or in-person product demos and presentations to showcase the features and benefits of the property management solution.
• Manage and maintain an organized sales pipeline to track and prioritize leads, opportunities, and follow-ups. Use CRM tools to stay organized.
• Work toward achieving or exceeding monthly and quarterly sales targets and quotas set by the company.
• Build and nurture positive relationships with potential clients. Address questions, concerns, and objections effectively and professionally.
• Collaborate with marketing, product, and customer support teams to share customer insights, market trends, and feedback to improve the product and marketing strategies.
• Stay updated on industry trends, competitors, and market conditions to identify opportunities for product improvement and differentiation.
• Maintain accurate records of customer interactions, sales activities, and progress in the CRM system.
• Collect and communicate customer feedback to the product development team for continuous product enhancement.
• Handle and resolve customer inquiries, concerns, and issues promptly and professionally.
• Ensure a smooth transition of new customers to the onboarding and customer relations teams after a sale is completed.
• Generate regular sales reports and forecasts to track performance and provide insights to the management team.
• Comply with company policies, pricing structures, and sales processes.

Skills

Knowledge, Skills and Abilities:

• 5+ years of experience in outbound/inbound sales, account management or equivalent roles.
• Previous experience in sales, especially in a B2B or B2C sales role, is highly desirable. This could include inside sales, outbound sales, or other customer-facing positions.
• A basic understanding of the real estate industry and property management can be beneficial. Familiarity with property management software and solutions is a plus.
• Understanding of customer needs and a customer-centric mindset.
• Expert with using CRM software, sales tracking tools, and other sales technology, experience with Hubspot, Zendesk and Ziwo is a plus.
• Excellent negotiation and closing skills.
• Skilled at identifying customer pain points and proposing solutions that meet those needs.
• Adaptable and open to learning about new products and industry trends.
• Self-disciplined and motivated to meet sales targets and quotas, especially when working independently.
• Effective time management skills for managing leads, follow-ups, and sales activities.
• Strong verbal and written communication skills in English and Arabic.