BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Travel Senior Associate| MAF Global Solutions | Global Solutions

ROLE SUMMARY

Manage travel requests, support in travel cost optimization, and ensure adherence to travel policies for all operating countries.

ROLE PROFILE

• Manage end-to-end business travel arrangements in coordination with the travel agency, including flights, hotels, transportation, visas, and itineraries.
• Collaborate closely with key stakeholders, including the travel agency, employees/travelers, management, Procurement, and other relevant teams.
• Ensure compliance with company travel policies, contracted corporate agreements, and negotiated rates, while identifying and reporting any exceptions.
• Monitor and audit travel agency performance and controls, ensuring service quality, compliance, risk management, and operational efficiency.
• Research and evaluate travel options by comparing flights, accommodations, transportation, and associated costs to secure the most cost-effective solutions.
• Drive travel cost optimization and continuous improvement by identifying savings opportunities, improving processes, and proposing efficient scheduling and transportation methods.
• Provide 24/7 support for business travel emergencies and ensure timely resolution of travel-related issues for employees.
• Manage travel-related purchasing activities, including issuing Purchase Orders and ensuring the required internal approval cycles are completed.

REQUIREMENTS

• Bachelor’s degree in any field, with 1–2 years of relevant experience in a travel agency, corporate travel, or a similar role.
• Strong knowledge of travel agency operations, travel industry regulations, and compliance requirements, including experience managing flights, hotels, tickets, and visas.
• Experience working with travel agencies within large organizations, with exposure to corporate travel policies, agreements, and cost management.
• Strong negotiation, analytical, organizational, and time-management skills, with a demonstrated focus on cost optimization and operational efficiency.
• Strong communication and stakeholder management skills, with the ability to build collaborative relationships and manage multiple tasks independently.
• Fluency in English and Arabic is required; knowledge of Concur and SAP is preferred, with procurement experience considered an advantage.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.