Jobs / Assistant Manager Jobs / Call Center Representative
On-site Full Time
EGXPRESS Logistics -
Egypt , Cairo
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EGXPRESS Logistics

Job Details

Employment Full Time
Category Customer Service
Industry Transportation/Trucking/Railroad

Responsibilities:

  • Receive, process, and deliver shipments while ensuring a positive customer experience.
  • Assist walk-in customers with product and service inquiries.
  • Organize workflow to meet customer deadlines.
  • Coordinate with internal and operational teams to resolve customer issues.
  • Handle and follow up on customer complaints to ensure proper resolution.
  • Identify and report service issues and customer dissatisfaction to the manager.
  • Perform accurate data entry according to company procedures.
  • Support team goals and achieve individual targets by promoting company services.
  • Perform other duties assigned by the manager.


Requirements:

  • University degree; fresh graduates or candidates with up to 1 year of relevant experience.
  • Very good English.
  • Proficiency in Microsoft Office and Excel.


Benefits:

  • Medical, social, and life insurance.


Employment Type:

  • Full-Time


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About EGXPRESS Logistics
Egypt, Cairo
Transportation/Trucking/Railroad
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