For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit of excellence as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across the luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it through constant reinvention, a commitment to innovation, or the embrace of new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

• Achieve individual and team sales targets while delivering excellent customer service
• Represent the brand and reflect its values in all customer interactions
• Build strong relationships with customers to encourage repeat business
• Understand customer preferences and provide personalized styling advice
• Stay updated on fashion trends, products, and current promotions
• Support in attracting new customers
• Assist customers in-store
• Work closely with the team to maintain a positive and collaborative environment
• Ensure store standards, visual merchandising, and stock replenishment are maintained
• Support and report any stock issues

What you’ll need to succeed

• Previous experience in fashion retail
• Passion for fashion, styling, and customer service
• Flexibility to work shifts, weekends, and holidays
• Strong communication and interpersonal skills
• Good understanding of sales techniques and customer engagement
• Ability to build relationships and provide personalized recommendations
• Presentable, energetic, and customer-oriented personality
• Team player with a positive attitude

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.

Using GenAI in your application process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews be completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We invite all applicants to apply

It takes diversity of thought, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.