Role Description This is a full-time on-site role for a Customer Service Representative located in New Cairo. The Customer Service Representative will handle day-to-day customer interactions, providing support and ensuring customer satisfaction. Responsibilities include responding to customer inquiries, resolving issues, and maintaining a high level of customer experience. The role also involves documenting interactions, updating customer records, and collaborating with other team members to improve service procedures.
Qualifications Customer Service Representatives, Customer Support, and Customer Experience skills Ability to ensure high levels of Customer Satisfaction and effective Customer Service Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to work on-site in New Cairo Experience in customer service roles is beneficial High school diploma or equivalent; additional education is a plus Fluency in English is a MUSTFlexibility with night and overnight shifts is a MUSTBenefits Starting net salary 20,800 to 25,000fully paid trainingsocial and medical insurancetransportation is provided (door to door for ladies) KPIs are granted 1st 3 months95% of our promotions are internal No experiencezx is required! Lots of events and Lots of fun!