Job Brief

We are looking for Operational Excellence Lead who lead the rollout, adoption, and stabilization of Nawah’s Operating Model and enterprise processes, ensuring that approved processes are understood, implemented, followed, and continuously reinforced in day-to-day operations.

The role is an operational implementation and enablement function and works closely with Process Owners, Function Heads, Lab Heads, and Quality Management.

Job Responsibilities

Develop and manage the phased Operating Model and process rollout plan under the direction of the COO. Coordinate process-owner sessions, training activities, rollout readiness, implementation issues, adoption tracking, and action closure. Support the COO in delivering process training, rollout workshops and implementation follow-up. Escalate unresolved or recurring operational gaps to the COO and coordinate with Quality when issues involve QMS, compliance, audit, readiness or formal corrective action. Maintain the process repository, version control, process-change requests, rollout records, adoption status, and improvement backlog under the COO’s supervision. Provide concise management updates on rollout progress, adoption risks, open actions,

recurring issues, and required decisions.

Job Recuirements

Must-have

Strong English and Arabic communication and business-writing Bachelor’s degree in Operations Management, Business Administration, Industrial Engineering, or another relevant Minimum ten years of experience in operations management, process rollout, organizational implementation cross-functional transformation. Demonstrated experience converting designed processes into practical day-to-day execution. Practical rollout and change, experience is more important than formal certificate Strong technology proficiency including Excel, dashboards, ERP system, workflow tools, process repositories

Nice to have

Project Management, Change Management, BPM, Lean Six Sigma, ISO 9001, or ISO/IEC

17025 exposure is preferred.

Familiarity with LIMS environments.

What We Offer

Work with a supportive and energetic team in a dynamic research environment that fosters collaboration and innovation. Enjoy annual salary increases and additional benefits based on your performance and contribution. Receive an annual family bonus as a token of appreciation for your loyalty and commitment to the company. Earn a great quarterly incentive for achieving your goals and exceeding expectations. Benefit from comprehensive social and medical insurance coverage for you. Participate in an annual cycle meeting to review your progress and plan your future development.