We are looking for a Sales Operations Specialist to join our team and support the sales function by ensuring smooth day-to-day operations, accurate data management and effective coordination across different teams.
Key Responsibilities:Manage and maintain the CRM system, ensuring data accuracy, consistency and timely updates. Analyze sales performance data and prepare reports/insights to support decision-making and improve sales efficiency. Monitor and streamline daily sales workflows and processes to ensure operational efficiency. Coordinate closely with Sales, Finance, Community & Asset Management, Client Relations, Development and other relevant departments to ensure smooth business operations and timely resolution of operational requirements. Manage and maintain inventory and unit-related data, ensuring availability and accuracy of information. Handle sales commission-related activities and inquiries, coordinating with relevant stakeholders to ensure accurate and timely resolution. Support broker-related operations and inquiries, ensuring effective communication and follow-up with internal and external stakeholders. Identify operational gaps and recommend process improvements to enhance the overall effectiveness of the sales team. Provide ongoing administrative and operational support to the sales team to ensure business continuity and achievement of sales objectives.
Requirements:Bachelor's degree in Business Administration, Commerce or any other relevant field.1–2 years of relevant experience in Sales Operations within the Real Estate sector. Hands-on experience with CRM systems; Salesforce is highly preferred. Excellent written and spoken English. Excellent communication, coordination and stakeholder management skills. Ability to work effectively across multiple functions and manage competing priorities. Willingness and flexibility to work rotating shifts, overtime and across different office locations when required. Microsoft Excel literacy.