Summary
Workshop Manager manages and coordinates workshop activities, ensuring safe, high-quality, and efficient vehicle repair and maintenance in line with Al Mansour Automotive standards.
Tasks
• Inspect engineering works/vehicles; identify issues; recommend remedial work.
• Ensure adherence to policies, regulatory requirements, and quality codes; address non-compliance.
• Communicate action plans, link team activities to strategy, and motivate team members.
• Provide operational support; act as first-line supervisor in transactional operations.
• Monitor team performance, allocate work, review completion; support appraisals.
• Serve as technical escalation point for complex issues.
Education
Bachelor's degree in a relevant field; additional management or technical certifications are an advantage.
Experience
5 to 7 years of experience, including team coordination or people management responsibilities.
Skill
• Technical Troubleshooting & Diagnostics
• Automotive Systems Knowledge
• Use of Workshop Tools & Diagnostic Equipment
• Quality & Safety Compliance
• Team Leadership & Coaching
Competencies
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity."