Company Description i Qor is a global customer experience solutions provider and a portfolio company of Mill Point Capital, supporting leading brands across industries. With 45,000 employees in 10 countries, i Qor leverages three decades of expertise and AI-driven innovation to optimize performance across the customer lifecycle. Through its Grow, CXBPO, and infinity AiQ delivery pillars, the company offers scalable solutions that drive customer acquisition, engagement, and retention. Guided by advanced analytics and a people-first culture, i Qor transforms customer interactions into measurable business growth. Recognized as a Great Place to Work® and a leader in CX excellence, i Qor provides an environment where team members can develop and grow their careers.

Role Description

The Business Development Representative is a full-time, on-site role based in New Cairo. This role focuses on identifying and qualifying new business opportunities, generating leads, and supporting inside sales activities to grow i Qor’s client portfolio. Day-to-day responsibilities include prospecting through various channels, conducting outreach via phone, email, and social platforms, and scheduling meetings or presentations for senior sales team members. The representative will maintain accurate records in CRM systems, prepare basic proposals or presentations, and collaborate with cross-functional teams to ensure a smooth handoff of qualified opportunities. The role also involves meeting or exceeding activity and revenue targets, gathering market intelligence, and providing feedback to enhance sales strategies and customer acquisition efforts.

Qualifications
Demonstrated skills in Inside Sales and Lead Generation to identify, qualify, and nurture new business opportunities. Strong Sales and Business Development capabilities to build pipelines, support negotiations, and contribute to revenue growth. Excellent Communication skills, including clear verbal, written, and presentation abilities, with a customer-focused mindset. Relevant experience in B2B or service-based industries, ideally within customer experience, contact center, or technology sectors. Comfort working with CRM tools and basic sales analytics to track activities and results. Ability to work on-site in New Cairo, manage time effectively, and meet defined performance targets. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in English is a MUST B2/C1