Overview:Gradients Advertising is looking for a highly motivated Account Manager with 3+ years of experience in advertising, branding, or integrated marketing communications. The role is responsible for managing day-to-day client relationships, leading projects from briefing through delivery, and ensuring seamless coordination across internal teams and external partners. The ideal candidate combines strong client-service skills, strategic thinking, commercial awareness, and excellent project management to deliver high-quality work while identifying opportunities to strengthen and grow client relationships.
This is an on-site position based at our office in Lebanon Square, Mohandessin.
Key Responsibilities:
Client Management Act as the primary day-to-day point of contact for assigned clients, building strong and trusted relationships. Develop a clear understanding of each client's business, brand, objectives, challenges, and priorities. Manage client expectations and maintain clear, proactive communication throughout all projects. Lead regular client meetings, status updates, presentations, and follow-ups. Provide thoughtful recommendations that add value beyond the immediate client brief.
Project & Campaign Management Manage integrated projects and campaigns from initial briefing through final delivery. Translate client requirements into clear, actionable creative, content, media, digital, and production briefs. Develop and manage project scopes, timelines, deliverables, responsibilities, and approval processes. Coordinate closely with Creative, Strategy, Studio, Content, Media, Production, and Finance teams. Ensure all deliverables are completed on time, within scope, within budget, and to the required quality standard. Manage multiple projects and priorities simultaneously while maintaining strong attention to detail. Anticipate risks, flag potential delays early, and proactively recommend solutions.
Commercial & Financial Management Prepare and manage quotations, estimates, scopes of work, and project budgets. Monitor project costs, supplier quotations, margins, and overall profitability. Coordinate purchase orders, invoicing requirements, and financial documentation with relevant teams. Maintain commercial awareness across accounts and identify opportunities for efficiencies and added value.
Account Growth Identify opportunities to expand existing client relationships through relevant agency services and strategic recommendations. Support the development of proposals, presentations, pitches, and account growth initiatives. Work with senior account leadership to develop account plans and strengthen long-term client partnerships.
Quality & Team Collaboration Review work internally before client submission to ensure accuracy, quality, and alignment with the brief. Provide clear and consolidated client feedback to internal teams. Ensure all stakeholders remain aligned on priorities, deadlines, and next steps. Contribute to a collaborative, solutions-oriented working environment across departments. Support and guide junior account team members when required.
Qualifications3+ years of account management experience within an advertising, branding, digital, or integrated marketing communications agency. Proven experience managing client relationships and delivering multiple projects or campaigns simultaneously. Strong understanding of advertising, branding, digital marketing, social media, production, printing, and integrated campaign workflows. Excellent project management, organizational, and time-management skills. Strong commercial awareness with experience handling quotations, budgets, and project costs. Excellent communication, negotiation, presentation, and stakeholder management skills. Strong problem-solving skills with a proactive and solutions-oriented mindset. High attention to detail and the ability to perform effectively under pressure and tight deadlines. Fluent in English, written and spoken. Bachelor's degree in Marketing, Business Administration, Communications, Advertising, or a related field.
Skills Strong client relationship management and interpersonal skills. Ability to write clear creative briefs, contact reports, status reports, scopes of work, and project documentation. Excellent presentation development and storytelling skills using Microsoft Power Point and/or Apple Keynote. Confident presentation delivery and client-facing communication. Strong prioritization and multitasking capabilities across fast-moving accounts. Commercial mindset with the ability to identify account growth opportunities. Strong collaboration skills across creative, strategic, media, content, studio, production, and finance functions. Sound judgment and the ability to make informed decisions in a fast-paced agency environment. High proficiency in Microsoft Office, Google Workspace, and relevant project management tools.