Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier. Screens incoming calls for guest when requested. Updates room rack in Telephone Exchange. Handles wake-up calls and requests for directory assistance from guests; gives general information to guests. Handles emergency communications for the hotel. Maintains cleanliness and order of work area. Performs duties as may be assigned.
Desired Candidate Profile
- Bachelor's in Tourism , Languages or any related Field.
- - ( 0-3 ) years experience working with Opera or a related system.
- - Fluency in English is a must.
- - Additional languages are a plus.