Manage the day-to-day operations and performance of the company s e-commerce websites and applications, ensuring platform stability and an excellent customer experience. Monitor and optimize the full customer journey, identifying opportunities to improve conversion rates, reduce cart abandonment, and increase average order value. Oversee product listings, categories, content, images, pricing, and promotional activities across e-commerce platforms. Coordinate with Technology, Operations, and Supply Chain teams regarding platform development, integrations, product availability, and inventory. Develop and execute digital marketing plans aligned with sales and brand awareness objectives. Manage digital marketing budgets and optimize spending across the most effective channels. Oversee paid advertising campaigns across Google, social media, and other relevant digital channels. Lead SEO, content marketing, email marketing, retargeting, and customer retention initiatives. Monitor key performance indicators, including sales, traffic, conversion rate, AOV, cart abandonment, CAC, CLV, ROAS, and ROI. Analyze performance data and provide actionable recommendations to improve sales, profitability, and customer experience. Lead and coordinate cross-functional teams covering marketing, customer service, and content/design. Manage relationships with external agencies, developers, payment gateways, shipping companies, and other service providers

Desired Candidate Profile

• Bachelor's degree in Marketing, Business Administration, E-Commerce, or a related field.
• 5 8 years of relevant experience in E-Commerce and Digital Marketing.
• Previous experience in the Saudi market and retail industry is mandatory.
• Proven supervisory experience leading a cross-functional team.
• Proven track record in managing e-commerce stores and delivering measurable online sales growth.
• Hands-on experience managing and operating e-commerce websites and applications.
• Hands-on experience with Salla is required, with knowledge of platforms such as Shopify, WooCommerce, or custom-built e-commerce platforms considered highly relevant.
• Strong hands-on knowledge of Google Ads and Meta Ads Manager.
• Proficiency in Google Analytics 4 (GA4), Google Tag Manager, and digital tracking and analytics tools.
• Strong understanding of SEO, content marketing, email marketing, UX, and Conversion Rate Optimization (CRO).
• Strong analytical capabilities, particularly in CAC, CLV, ROAS, ROI, conversion, and sales performance analysis.
• Familiarity with ERP systems, inventory management, and customer service operations.
• Proficiency in Excel or Google Sheets, reporting, and dashboard preparation