عن بُعد دوام كامل
Flovoo -
مصر , القاهرة
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Flovoo
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تفاصيل الوظيفة

توظيف دوام كامل
التصنيف تكنولوجيا المعلومات
المجال برامج الكمبيوتر
Flovoo is an Arabic-first customer engagement platform that brings Whats App, Instagram, Messenger and Live Chat into one place.
We already have paying customers and companies in trial. Now, we’re looking for someone to own the customer journey and help us build our Customer Success function from the ground up.
What you’ll be doing:Drive customer onboarding and first 30-day activation. Help customers connect Whats App and other channels and get value from Flovoo. Drive product adoption and deeper feature usage. Proactively identify risks and help reduce churn. Collect customer feedback and turn it into actionable product insights. Identify opportunities to expand usage as customers grow. Build scalable onboarding, follow-up and customer success processes.
What we’re looking for:Experience in Customer Success and Onboarding in Saa S. Experience working with SMB customers. Strong communication and relationship-building skills. Comfortable with technical products and integrations. Independent, proactive and willing to take ownership.
This is our first Customer Success hire, so you won’t just follow an existing playbook — you’ll help build it.

وظائف مشابهة

تقدم للوظيفة قدم على موقع الوظيفة
حول Flovoo
مصر, القاهرة
برامج الكمبيوتر
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