???? Job Responsibilities:• Handle inbound and outbound customer calls professionally and efficiently.• Respond to customer inquiries and provide accurate information about the company’s projects and services.• Follow up with customers and ensure a high level of customer satisfaction.• Handle customer complaints, requests, and inquiries in a professional manner.• Maintain accurate customer records and update all customer interactions on the system.• Coordinate with the relevant departments to ensure timely resolution of customer requests.• Follow up on customer inquiries and leads when required.• Maintain a professional customer experience across all communication channels.• Achieve assigned KPIs and maintain required quality standards.
???? Requirements:• Bachelor’s degree in any discipline.• Fluent English communication skills – both spoken and written.• Excellent verbal and interpersonal communication skills.• Strong customer service and problem-solving skills.• Customer-oriented with a professional and positive attitude.• Ability to communicate effectively with different customer profiles.• Ability to work under pressure and meet deadlines.• Good computer skills and proficiency in MS Office.• Previous experience in Call Center, Customer Service, or Customer Support is preferred.• Previous experience in Real Estate is a plus.