???? We're Hiring | Sales Operations Lead
???? Location: Heliopolis, Cairo
Eco Plast is looking for a proactive, hands-on Sales Operations Lead to oversee daily sales operations while ensuring smooth execution, operational discipline, and high team performance across the Sales department.
The ideal candidate will work closely with the Sales Manager to monitor team execution, ensure CRM compliance, improve operational efficiency, and maintain full control over the daily sales process.
Key Responsibilities
* Monitor daily sales activities and team performance.* Conduct regular follow-ups with the Sales team to ensure accountability, execution, and CRM compliance.* Track customer opportunities, sales pipeline, and customer interactions through the CRM system.* Ensure all customer data and sales records are accurate and up to date.* Follow up on quotations, pending opportunities, customer visits, and sales activities.* Identify operational issues, implement corrective actions, and escalate critical matters when needed.* Analyze Sales KPIs, pipeline performance, and operational metrics to support management decisions.* Prepare daily, weekly, and monthly sales performance reports.* Coordinate with Production, Planning, Warehouse, Logistics, Finance, and Customer Service to ensure smooth order execution.* Guide the Sales team on CRM utilization, sales process compliance, and operational best practices.* Support the Sales Manager in maintaining operational excellence and business continuity during their absence.
Requirements
* Bachelor's degree.* 4–6 years of experience in Sales Operations, Sales Coordination, Sales Administration, or a similar commercial operations role.* Experience working with Sales teams in manufacturing or building materials companies is highly preferred.* Strong experience with CRM systems, ERP systems, and Microsoft Excel.* Strong understanding of Sales KPIs, pipeline management, reporting, and sales process governance.* Experience following up and coordinating with Sales teams to drive operational performance.* Strong communication, coordination, leadership, and problem-solving skills.* High sense of ownership, accountability, organization, and attention to detail.* Ability to prioritize tasks, make sound operational decisions, and maintain control over daily sales operations.
???? Apply via: [Click to show email]
or Whats App: 01070551508
Email Subject: Sales Operations Lead