•      Develop and enhance business processes, policies, and procedures.

•      Own policy governance and ensure adherence across departments.

•      Conduct process mapping and identify opportunities for improvement.

•      Collaborate with cross-functional teams to lead process enhancements initiatives.

•      Prepare reports and presentations on process performance and improvement initiatives.

•      Mentor and enable workforce on new tools used to ensure smooth implementation.

•      Automate workflows using Microsoft Teams apps such as Power Automate and other tools to streamline processes and reduce manual effort.

•      Build and maintain Power BI reports and dashboards.

•      Provide recommendations based on monitoring the process performance insights.

• Design, own, and maintain KPI frameworks and performance scorecards across departments.

• Track organizational and departmental performance against strategic objectives, and report results through executive dashboards

Requirements

• Education preferred: Bachelor degree in Business (MBA is a plus)

• Min Years of experience:  6 in same position, Manfacturing background is highly preferred.

• Experience in business/process excellence, QA or process improvement.

• Training / Certificate preferred: None required.

• Excellent Computer Skills Required.

• English Language Required 

• Soft Skills / Other abilities:  communication, data analysis, process mapping, , stakeholder management.