• Greet and welcome visitors, clients, and guests in a professional and courteous manner.

• Manage the front desk and ensure the reception area is organized, clean, and presentable at all times.

• Answer, screen, and direct incoming phone calls promptly and professionally.

• Receive, register, and coordinate visitor access in accordance with company procedures.

• Schedule and coordinate meetings, meeting rooms, and visitor appointments.

• Handle incoming and outgoing mail, courier services, and deliveries.

• Maintain accurate visitor logs and reception records.

• Provide administrative support to various departments as required.

• Respond to general inquiries and direct requests to the appropriate departments.

• Coordinate with internal departments to ensure a smooth visitor and employee experience.

• Update and maintain customer and visitor information using the company's CRM system.

• Assist in preparing reports, correspondence, and other administrative documents.

• Monitor office supplies for the reception area and request replenishment when needed.

• Ensure confidentiality of company and visitor information.

• Support company events, meetings, and internal activities when required.

• Perform any other administrative duties assigned by the direct manager.

Requirements

• Qualifications
  • Bachelor's degree in Business Administration or any related field.
  • 1–3 years of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or a similar role.
  • Excellent verbal and written communication skills in Arabic and English.
  • Professional appearance and customer-oriented attitude.
  • Strong interpersonal and communication skills.
  • Experience using CRM systems .
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
  • Ability to handle phone calls, visitors, and administrative tasks efficiently.
  • Strong attention to detail and problem-solving skills.
  • Ability to work under pressure and maintain a positive attitude.
  • Experience in the real estate industry is a plus.