Company Description Upscend is an AI-powered learning management system (LMS) designed to reliably improve learning outcomes. The platform uses advanced analytics and intelligent automation to personalize learning paths and measure real progress. Upscend focuses on helping organizations upskill their teams efficiently, with tools that support continuous learning and performance tracking. Joining Upscend means contributing to a product that aims to make learning more effective, data-driven, and accessible for diverse learners.
Role Description This is a full-time remote role for the Head of Sales Department at Upscend. The Head of Sales Department will lead and develop the sales strategy, oversee day-to-day sales operations, and manage a distributed sales team to meet and exceed revenue targets. Responsibilities include setting clear goals, monitoring performance metrics, coaching team members, and optimizing processes across the sales funnel. The role involves building and maintaining key customer relationships, collaborating with account managers on retention and expansion, and working closely with marketing and product teams to align go-to-market initiatives. The Head of Sales Department will also analyze market trends, forecast sales results, and present insights to leadership to support strategic decisions.
Qualifications
Strong Sales and Sales Management skills, including experience driving revenue growth and managing the full sales cycle. Proficiency in Account Management, with a track record of building long-term client relationships and supporting retention and expansion. Demonstrated Team Management abilities, including hiring, coaching, performance management, and leading remote sales teams. Advanced Analytical Skills for interpreting sales data, forecasting, and optimizing processes based on measurable outcomes. Experience in B2B Saa S or technology products, preferably in edtech or learning platforms. Comfort working in a remote, fast-paced environment with cross-functional collaboration across time zones. Strong communication, negotiation, and presentation skills, with the ability to influence stakeholders at multiple levels. Bachelor’s degree in Business, Marketing, or a related field; equivalent experience considered.