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Role Description The Indoor Sales Representative is a full-time, on-site role based in Giza. The person in this role will handle incoming customer inquiries, present product and service information, and support customers through the sales process from initial contact to closing. Daily tasks include responding to phone calls and messages, preparing and sending quotations, updating sales records in internal systems, and following up with prospects to convert leads into sales. The role also involves coordinating with other internal teams, maintaining a high standard of customer service, and meeting assigned sales targets and key performance indicators.
Qualifications Demonstrated sales and negotiation skills, with the ability to convert leads into confirmed orders. Strong customer service and communication skills, including clear and professional interaction by phone, email, and in person. Basic proficiency with office software and CRM or sales tracking tools, and the ability to maintain accurate records. Solid organizational and time-management skills, with the ability to handle multiple inquiries and follow-ups efficiently. Previous experience in indoor or telesales roles, preferably in a comparable industry or retail/wholesale environment. Ability to work on-site in Giza on a full-time schedule and collaborate effectively with colleagues and management. High school diploma or equivalent required; a bachelor’s degree in business, marketing, or a related field is an advantage. Comfort with working toward targets and performance metrics, and openness to training and ongoing skill development.