Company Description Learning by k helps individuals master clear, confident English for customer service careers and supports them beyond the training phase. The program is designed for aspiring customer service professionals who want to speak fluently and naturally in English in real workplace situations. Through focused, practical sessions, learners build skills in pronunciation, professional phone and chat etiquette, and handling customer interactions with confidence. A key advantage for participants is direct connection to customer service job opportunities after completing the sessions. Learning by k offers both language tools and a clear career pathway, enabling people to learn, speak, and get hired. Role Description The Recruiter is responsible for managing the full recruitment cycle for customer service roles, including sourcing, screening, interviewing, and recommending candidates for placement. Day-to-day tasks include posting and updating job ads, reviewing applications, conducting initial phone or in-person screenings, coordinating interviews with hiring partners, and maintaining accurate candidate records. The Recruiter will collaborate closely with trainers to understand candidate progress, match talent with suitable opportunities, and provide candidates with clear feedback and guidance throughout the hiring process. This is a part-time, remote and will be on site after 3 month probation, role based in El Maadi, requiring regular interaction with candidates and internal stakeholders to ensure a smooth and effective recruitment experience. Qualifications Strong skills in candidate sourcing, screening, and interview coordination, with experience managing end-to-end recruitment processes. Ability to build relationships with candidates and hiring partners, including clear, professional communication and active listening skills. Organizational and administrative skills for managing applicant tracking, scheduling, and accurate documentation of recruitment activities. Familiarity with customer service roles and requirements, with the ability to assess communication skills and job readiness. Comfort using digital tools and platforms for job posting, candidate management, and communication (e.g., email, spreadsheets, ATS or similar systems). Prior experience as a Recruiter or in a similar talent-focused role is preferred, ideally within customer service or training environments. High level of professionalism, integrity, and commitment to inclusive, non-discriminatory hiring practices.