Key Responsibilities & Accountabilities:
Manage the daily operations of the team, including establishing mutual goals, assigning tasks. Additionally Monitor the team’s collections and recovery, ensuring timely and accurate completion of work Maintain assigned portfolio of accounts and prepare reports for management review on a routine basis. Ensure audit trails are maintained in compliance with the banks policies and procedures in line with CBE regulation Observe the non-performing facilities, or loans portfolio, and solve problems. Manage corporate collection and recovery activities including pre delinquency Train, coach, and set performance feedback meetings Review and develops policy, procedure and operational improvements in coordination with concerned parties Make sure that evidences for CBE reporting are in place Initiate write offs when balances are deemed as uncollectible after 180+ DPDEnsures negotiated settlements maximize recovery for the bank are documented an approved within established limits Monitor external agencies capacity plans, expenses and targets achievement
Qualifications & Experience:
Bachelor degree in business administration or related field Minimum 6 years of experience in relevant field Good knowledge of all banking area specially in Corporate banking Full awareness of CBE regulations Fluent in English language
Skills:
Communication and presentation skills Managerial skills Problem solving skills Negotiation skills
Competencies:
Creative thinking and problem solving Ability to skip trace/ investigate Detail orientation Time management