Supervise daily learning and development operations and training schedules. Ensure effective delivery of training programs in line with brand standards. Guide and support People Development team members in training activities. Coordinate annual and monthly training plans with department heads. Oversee preparation of training materials, venues, and attendance records. Ensure timely execution of mandatory and departmental training. Monitor accuracy of training matrices, LMS records, and development files. Ensure compliance with audit, legal, and brand learning requirements. Support internal and external audits related to training and development. Supervise colleague induction and orientation programs. Ensure completion of onboarding learning paths for all new hires. Coordinate cross-department participation for induction activities. Support talent development, succession planning, and career programs. Coordinate workshops, assessments, and development initiatives. Promote a culture of continuous learning and engagement. Prepare training performance reports, attendance statistics, and evaluations. Analyze training effectiveness and recommend improvement actions. Maintain accurate dashboards and L&D reports for management.

Desired Candidate Profile

Bachelor s degree in Human Resources, Education, Business Administration, or related field. 3 5 years of experience in learning & development or HR roles, preferably in hospitality, with supervisory exposure.