Join us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role purpose

Generating or increasing revenue growth with existing and new corporate accounts in specific industry, segment, or territory through selling Vodafone voice products, services, and fixed solutions. Responsible for developing, winning, project managing, and executing corporate network connectivity and voice solution bids, with the main purpose of driving penetration in the accounts and increasing customer satisfaction through a proactive, customized, personalized relationship.

Job profile

Sales executive will be responsible for managing an account portfolio of 30-40 Vodafone industrial accounts.

Ensures delivery of all financial targets including revenue, connections for voice and data, market share, and net margin contribution in line with company vision and values.

Ensures delivery of all financial targets including revenue, total contract value (TCV), and gross margin.

Evaluates risks and threats appropriately across portfolio and revises plans where appropriate.

Ensures sales and net promoter score (NPS) targets are achieved for the assigned accounts and industry.

Identifies new sales opportunities and grows sales pipeline by qualifying and developing opportunities through the sales cycle.

3-4 daily customer visits.

Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEOs and sales directors within all key clients. Understands upfront through engagement at the right business level the customer’s strategic and operational issues.

Gathers and analyses data regarding competitor pricing and products and ensures that Vodafone products and services fit customer requirements in line with the marketing team.

Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers.

Focuses on the customer experience and ensures that they are up to date with all new offers on time.

Fills in and updates full accounts information on Siebel account profile on a daily basis or after successful activation transaction.

Fills market opportunities and schedules to identify specific targets and to project the number of contacts to be made using the Siebel calendar and forecasted accounts upon account status reports on Siebel.

Plans and manages personal business portfolio, territory, and business according to an agreed strategy with the segment manager.

Monitors and maintains cross-function activities such as fraud, activation, and bidding.

Submits performance dialogue and evaluations on time.

Adheres to all company policies, procedures, and business ethics code.

Qualifications

Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.

Secures, manages, and deepens the Vodafone customer relationship with the long-term focus of expanding the overall footprint, penetration, and introduction of innovative products and services.

Updates marketing team with the competitive new offers.

Is able to operate at all levels within the customer organization with the highest levels of communication skills, converses professionally, and has the ability to own and solve customer issues whilst building excellent rapport to ensure the customer experience is maximized.

Works together with marketing and decision support to ensure account strategies are understood and actioned for assigned accounts.

Who we are

We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.