Job purpose The North Africa MTT Area manager Egypt and Levant is based in Cairo and will serve as a crucial link between the North Africa Branch and Dubai Head Quarters and local sales teams in assigned countries, providing expert technical knowledge on Bridgestone products and technical leadership. Reporting to the North Africa Branch MTT Manager, this role will enhance product understanding, support sales efforts, ensure customer satisfaction across diverse markets, ensures compliance with local regulations and embodying Bridgestone's commitment to "Serving Society with Superior Quality with branch team.

Main Responsibilities Technical Product Support (Commercial & Consumer) RACI Main accountabilities:

• Follow up on tire tests for new products and prototypes
• Gather and analyze competitor tire information
• Develop and maintain Product Power Index
• Provide after-sales monitoring support
• Accountable / Responsible Market Research and Analysis (Commercial & Consumer) Main accountabilities:
• Conduct operating condition surveys and scrap tire analysis
• Perform Market Service condition Index (MSI) surveys
• Collect and analyze Voice of Customer (VOC) data
• Execute count surveys to assess market presence
• Accountable / Responsible Sales support (Commercial & Consumer) Main accountabilities:
• Provide product and claim handling training and technical seminars to local branch teams, distributor partners and fleet team
• Daily support to sales team
• Provide fleet approach and sales promotion with sales team
• Develop strong relationships with fleet customers, distributors and technical stakeholders
• Accountable / Responsible Area quality management (Commercial & Consumer) Main accountabilities:
• Local claim handling
• Claim data analysis
• Quality Concern Information and PL report
• Spec suitability judgment
• Responsible / Accountable OE distributor approach (Commercial & Consumer) Main accountabilities:
• Local OEM distributor approach
• Consult Standard & Regulation activities Main accountabilities:
• Local regulation monitor and negotiation with authority
• Local tire certification arrangement
• Accountable Education Main accountabilities:
• Provide and coach technical knowledges like how to summarize report and how to involve related team proactively as a Manager
• Accountable

Countries in responsibility

Based in Cairo

Primary : Egypt and Levant Region Egypt, Jordan, Libya, Lebanon, Iraq, PNA

Secondary : PAF region Pakistan, Afghanistan

Experience and Qualifications

Education

Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline

Additional technical certifications are considered an advantage

Language Skills

Fluent English spoken and written

Fluent Arabic Speaker

Optional: French

Experience

Minimum 5 7 years of experience in the tire or automotive industry within technical segment

Proven track record in account management and technical sales

Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else

Experience in technical support, product engineering, quality management, or field engineering

Previous regional or multi-country responsibility is preferred

Experience working closely with commercial and sales organizations

Technical Skills

Strong technical knowledge of Commercial and Consumer tire products

Experience in product performance analysis and tire testing

Knowledge of claim handling and quality management processes

Market intelligence and competitor benchmarking experience

Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills

Strong presentation and technical training skills

Soft / Behavioral Skills

Strong leadership and coaching capabilities

Excellent stakeholder management and communication skills

Customer-focused with strong commercial awareness

Analytical thinker with structured problem-solving skills

Ability to manage multiple countries and priorities simultaneously

Highly collaborative and able to work effectively across cross-functional and multicultural teams

Self-motivated with excellent planning and organizational skills

Familiarity with both Egypt and Levant markets is highly desirable

Required capabilities

Collaborative and supportive mindset with strong teamwork skills

Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions

Ability to prioritize, plan, and organize effectively in a dynamic environment

Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders

Agile learner, able to quickly adapt to and utilize new software and technologies

Eager to travel and work directly with customers in diverse field environments

Strategic thinker who focuses on benefits rather than features/methods when approaching solutions

Strong coordination skills, adept at managing cross-functional relationships

Excellent analytical skills with a focus on deriving actionable insights

Proactive problem-solver with a customer-centric approach

Proven ability to train and coach others, contributing to team growth and development

Commitment to continuous personal and professional growth aligned with Bridgestone's value

Key Performance Indicators Performance will be evaluated based on project-specific goals, including but not limited to:

Quality of market intelligence gathered and analyzed for diverse market conditions

Improvement in product performance and customer satisfaction metrics across all assigned markets

Effectiveness of technical support provided to sales teams in Egypt and Levant regions

Desired Candidate Profile

Experience and Qualifications

Education

Bachelor's Degree in Mechanical Engineering, Automotive Engineering or a related Engineering discipline

Additional technical certifications are considered an advantage

Language Skills

Fluent English spoken and written

Fluent Arabic Speaker

Optional: French

Experience

Minimum 5 7 years of experience in the tire or automotive industry within technical segment

Proven track record in account management and technical sales

Experience in data analysis and presentation of technical information with proficiency in MS Office (especially Excel and PowerPoint) and Power BI, Tableau or else

Experience in technical support, product engineering, quality management, or field engineering

Previous regional or multi-country responsibility is preferred

Experience working closely with commercial and sales organizations

Technical Skills

Strong technical knowledge of Commercial and Consumer tire products

Experience in product performance analysis and tire testing

Knowledge of claim handling and quality management processes

Market intelligence and competitor benchmarking experience

Advanced Microsoft Office (especially Excel and PowerPoint) and Power BI, Tableau or else skills

Strong presentation and technical training skills

Soft / Behavioral Skills

Strong leadership and coaching capabilities

Excellent stakeholder management and communication skills

Customer-focused with strong commercial awareness

Analytical thinker with structured problem-solving skills

Ability to manage multiple countries and priorities simultaneously

Highly collaborative and able to work effectively across cross-functional and multicultural teams

Self-motivated with excellent planning and organizational skills

Familiarity with both Egypt and Levant markets is highly desirable

Required capabilities

Collaborative and supportive mindset with strong teamwork skills

Adaptable to different cultural contexts, demonstrating respect for diverse business practices across Egypt and Levant regions

Ability to prioritize, plan, and organize effectively in a dynamic environment

Self-motivated with the ability to work autonomously while maintaining strong communication with colleagues and key stakeholders

Agile learner, able to quickly adapt to and utilize new software and technologies

Eager to travel and work directly with customers in diverse field environments

Strategic thinker who focuses on benefits rather than features/methods when approaching solutions

Strong coordination skills, adept at managing cross-functional relationships

Excellent analytical skills with a focus on deriving actionable insights

Proactive problem-solver with a customer-centric approach

Proven ability to train and coach others, contributing to team growth and development

Commitment to continuous personal and professional growth aligned with Bridgestone's value