• Works for ACG company as a financial and legal agent for major financial institutions from banks and companies headquartered in Cairo, to manage delayed-payment customer portfolios and those who are not committed to paying their installments, through phone calls and continuous follow-up with customers, negotiating with them to pay the arrears, and guiding them to suitable payment methods in bank branches, and managing and solving customer problems and also educating them about the damages of non-commitment and fulfillment of their bank obligations.
• Data entry for customer reports to banks
• Eligible for the job are those with good communication and negotiation skills and dealing with bank customers in a committed manner, it is a must to adhere to professional ethics and conduct in the workplace
• Job requirements
1- Full proficiency in Excel is a plus
2- Ability to solve problems with customers
3- Calm temperament and not reactive
4- Ability to work under pressure
5- Punctuality
1. - Work experience as a data entry clerk and Excel proficiency
2. - Deep understanding of office administration and daily operations
3. - Practical experience in using MS Office
5. - Excellent verbal and written communication skills
6. - Dealing with auditors and coordinating their tasks