Job Summary:
This role ensures high availability, performance, and security of network operations while fostering seamless communication across teams and technologies.
Job Responsibilities:Coordinate with users in branches, HO, and ITG to implement new projects ensure the arability for new any services Monitoring, maintenance, and troubleshooting of network systems to minimize downtime. Lead team to Implement and Support LAN/WAN Modems, Switches, Routers, provide new solutions in order to support ITG, Business improving customer service. Manage the deployment and optimization of collaboration platforms (e.g., Microsoft Teams, Slack, Zoom). Evaluate and integrate tools that enhance team productivity, communication, and workflow. Ensure seamless interoperability between collaboration systems and existing IT infrastructure. Implement robust cybersecurity measures to protect network and collaboration systems. Ensure compliance with relevant regulations, such as GDPR, HIPAA, or industry specific standards. Conduct regular audits and risk assessments to identify and mitigate vulnerabilities Lead initiatives to automate repetitive tasks and improve system performance. Collaborate with business leaders, IT teams, and external partners to identify and address networking and communication needs. Provide regular updates and reports to executive management on NOCC performance and strategic initiatives.
Job Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, Telecommunications, or a related field. Minimum of 5 years of experience in IT network Proven leadership experience in network operations or IT infrastructure management.