Job Description

Roles & Responsibilities

Responsibilities: Employee Relations Act as the main point of contact for employees across all departments, ensuring timely communication, guidance, and support. Lead and coordinate employee engagement activities and events, gathering insights and feedback to enhance satisfaction and retention. Partner with the Internal Communications team to ensure clear, consistent, and engaging communication across the organization. Represent the HR department in all internal events, initiatives, and employee-facing activities. Support & guide the knowledge hub employees in understanding People & Culture department policies and assist in creating new policies required. Act as the primary focal point for expats to support in all related items as in travel arrangements (Flight + Visa), accommodation, schooling, pre-employment arrangements, hiring documents, work permit and family residency. Solve employees conflicts and provide advice needed. Employee Data & HR Operations Ensure accurate and up-to-date employee data across all HR systems and records. Oversee and conduct the onboarding and offboarding processes to deliver a smooth and positive employee experience. Manage employee requests, documentation, and transactions in compliance with internal policies and Egyptian` labor laws. Serve as the link between the Talent Management and Personnel teams, ensuring alignment and smooth workflow across all HR functions. Benefits & Employee Support Manage corporate mobile plans and accounts, ensuring proper allocation and cost efficiency. Coordinate and handle employee investigations, maintaining confidentiality and integrity throughout the process. Receives New hires pre-employment medical test results from The Knowledge Hub physician. Updates the system by adding new joiners and deleting separated employees. Handling medical insurance costs including local & international service providers payments & pre- employment medical checkups. Managing HR Systems & Reporting Support the Talent team by providing analytical insights that inform decisions on engagement, retention, and workforce planning. Apply problem-solving and critical thinking to address complex employee and operational challenges. Uploading new hires data on Oracle. Handling Oracle ERP System approvals and reports. Generating staff attendance report and sending the attendance issue to staff members and P&C payroll.

Desired Candidate Profile

Job Requirements: Bachelor s degree in business or any relevant major 3-5 years of experience in HR related functions Good experience with Microsoft Office Strong Communication & presentation skills Proficient level of English speaking & writing Problem Solving skills Analytical thinking skills