- Back-office sales coordinator

Job Description 

• Job Code: Back Office Sales Coordinator

• Reports To: Sales Manager/ Managing Director

• Exp: 1  to 3 years.

• Key Responsibilities:

1. ERP System Management: Serve as the primary user for sales-related transactions on the ERP system. This includes creating Sales Orders (SOs), processing Invoices, managing stock reservations, and tracking delivery notes.

2. Sales Documentation: Ensure all sales documents (Quotations, Contracts, Purchase Orders from clients) are filed, verified, and accurately reflected in the system for both internal and external audits.

3. Cross-Functional Coordination: Act as the middle-mile link, communicating order status and documentation flow between the:

4. Sales Team: To provide updates on order status and stock availability.

5. Logistics/Warehouse:  To coordinate delivery schedules and shipping details.

6. Finance Team: To ensure correct invoicing and payment tracking.

7. After-Sales Documentation: Facilitate the smooth handover to the After-Sales/Technical Support team by ensuring all necessary project documentation and warranties are prepared and transferred upon project completion.

8. Administrative Support: Maintain and update customer files, process expense reports for the sales team, and generate basic weekly/monthly sales reports from the ERP.

• Requirements:

1. Education: Bachelor's degree in Business Administration, Commerce, Accounting, or a relevant field.

2. Experience: 0 to 3 years in a clerical, administrative, or back-office environment.

3. Technical Skills: Strong command of Microsoft Excel (mandatory) for tracking and reporting. High comfort level with learning new software/systems.

4. Soft Skills: Exceptional attention to detail and organizational skills. Highly organized, reliable, and able to manage high volumes of paperwork/digital data. Good professional Arabic and English communication.