Job Description

Roles & Responsibilities

We are seeking an experienced leader with comprehensive expertise in human resources operations and a demonstrated ability to execute strategic initiatives that drive organizational performance and ensure regulatory compliance.

Key Responsibilities:

• Direct and oversee all operations of the People & Culture Department and execute the human resources strategy in alignment with senior leadership directives
• Establish and maintain professional employee relations standards through structured communication protocols, documented procedures, and adherence to company policies
• Serve as a member of the Executive Committee, providing strategic human resources counsel on talent management, organizational development, employee relations, and administrative oversight
• Deliver strategic human resources support to executive leadership and ensure all policies and procedures align with the organization's mission and legal requirements
• Provide guidance to departmental leaders and senior managers in developing and implementing corrective action plans based on employee feedback and performance data
• Administer all human resources programs including compensation and benefits administration, leave management, disciplinary procedures, investigations, performance management, talent management, occupational health and safety, and training and development initiatives
• Develop and manage the annual People & Culture budget, monitor expenditures, prepare month-end financial reports, and forecast departmental accounts
• Conduct analysis of organizational trends and metrics using the human resources information system (HRIS) and talent management platforms to inform strategic decisions
• Oversee recruitment operations in accordance with established company policies and procedures
• Ensure organizational compliance with all applicable employment laws, regulations, and occupational health and safety requirements; conduct regular audits and update policies as necessary
• Evaluate and enhance human resources processes and practices to optimize operational efficiency and organizational performance
• Execute disciplinary actions and employee terminations in accordance with company policy and legal requirements
• Coordinate and oversee employee events and organizational initiatives
• Provide oversight and support for designated committees including Employee Recognition and Diversity, Equity & Inclusion
• Ensure adherence to Accor/Ennismore policies and local legislation across all human resources functions
• Maintain professional standards in all interactions and communications
• Perform additional duties as assigned

Desired Candidate Profile

• Bachelor's Degree in Human Resources, Business Administration, or related field
• Minimum of 10 years of progressive Human Resources Management experience, including responsibility for HR operations and strategic initiatives
• Demonstrated expertise across all core HR functions including recruitment, compensation and benefits administration, employee relations, performance management, and compliance
• Advanced proficiency in written and verbal communication with the ability to articulate HR strategy to executive leadership and all organizational levels
• Proven capability to design and implement leadership development and talent management programs
• Strong financial acumen with demonstrated experience in budget development, expense management, and financial forecasting
• Comprehensive knowledge of employment law, regulatory compliance, and occupational health and safety requirements
• Established track record of building and managing high-performing HR teams
• Professional HR certification (SHRM-CP, SHRM-SCP, or equivalent)
• Hospitality industry experience, particularly in hotel or resort operations
• Experience with Human Resources Information Systems (HRIS) and talent management platforms
• Demonstrated success implementing organizational change initiatives and process improvements