Responsibilities & duties:

- Manage the General Manager's calendar, appointments, and meetings.

- Prioritize meeting requests and coordinate schedules with internal and external stakeholders.

- Screen phone calls, emails, and correspondence on behalf of the General Manager.

- Draft professional correspondence, presentations, reports, and official documents.

- Maintain complete confidentiality regarding sensitive business information.

- Coordinate communication between the General Manager and department heads.

- Ensure timely follow-up on pending tasks assigned by the General Manager.

- Maintain organized filing systems for both electronic and hard-copy documents.

- Monitor deadlines and remind the General Manager of upcoming commitments.

- Prepare daily, weekly, monthly, and annually management reports.

- Collect information from different departments as requested.

- Track project status and prepare progress reports.

- Coordinate and communicate with all departments on behalf of the General Manager regarding assigned tasks, projects, and operational matters.

- Request information, reports, updates, and supporting documents from department managers and employees as required by the General Manager.

- Coordinate executive projects and monitor deadlines across departments.

Represent the General Manager in routine administrative and coordination matters when