Job Description:

We are looking for a Collection and Credit Officer with strong negotiation skills and the ability to build good relationships with clients. The main objective of the role is to ensure the company’s financial receivables are collected on time, and to follow up on customers’ credit records to reduce financial risks.

Job Responsibilities:

Field collection: Conduct periodic visits to customers to collect outstanding amounts (cash/cheques/transfers) in the provinces.
Phone follow-up: Contact customers with late payments to remind them and coordinate collection appointments.
Credit management: Assess the creditworthiness of new customers and provide reports with recommendations.
Financial settlement: Review account statements with customers and ensure they match the company’s records.
Regular reports: Prepare daily and weekly reports on collections and bad debts.
Problem solving: Handle customer objections and resolve invoicing disputes professionally.

Job Requirements:

Qualification: Higher education.
Experience: 1 to 3 years in collection field.
Soft skills: Strong negotiation skills, polite in speech, and the ability to persuade.
Mobility: Travel between provinces will be required according to the route.
Technical knowledge: Proficiency in Excel and basic arithmetic operations.
Traits: honesty, punctuality, and the ability to work under pressure..

Job Benefits:

Competitive base salary.
Commissions and incentives tied to achieved collection rates.
Transport allowance.
Social and medical insurance.
Opportunities for promotion and career development within the company.