Company Description Saudi Firmness is an investment company based in Cairo, Egypt, focused on driving growth across sectors such as Oil and Gas, Energy, Construction, Pharmaceuticals, and Heavy Steel Fabrication. The company serves as the technical office support for Emkan Holding, a well-established Saudi Arabian group with over fifty years of experience, providing a strong foundation of trust and expertise. Saudi Firmness emphasizes responsible and sustainable growth, actively supporting eco-friendly projects that create long-term value for communities. A professional, quality-driven team delivers reliable products and services to a diverse customer base. The organization offers opportunities for talent to contribute to impactful projects while helping shape a more sustainable future.
* Mandatory Requirements:-ITIL Certification (Foundation or higher)-Experience working within a structured IT environment is preferred-Experience with vendor coordination and operational governance is an advantage-Strong understanding of IT operations and governance- Experience in IT policies, procedures, and compliance-Understanding of access management and segregation of duties-Experience in vendor and contract coordination-Strong documentation, follow-up, and organizational skills -Strong understanding of IT operations and service management-Ability to develop and maintain policies and procedures-Good understanding of risk management concepts-Strong organizational and documentation skills- Good communication and stakeholder coordination abilities-Analytical and problem-solving mindset-Ability to manage multiple priorities and follow-up activities* Preferred:- Knowledge or awareness of:o ISO 20000 o ISO 27001o IT Governance framework- Experience with ITSM / Service Desk systems- Understanding of cybersecurity governance concepts- Experience in IT audit or compliance environments* Educational Background: Bachelor’s degree in:-Information Technology -Computer Science -Information Systems or related field Years of Experience: 4+ years of experience in o IT operationso IT governanceo IT Complianceo IT risk management or related fields * Technical Knowledge:-IT governance and operational processes-IT service management concepts-Vendor and contract management-Access management and segregation of duties-Operational risk and compliance practices-Basic understanding of cybersecurity governance concepts Certifications (Mandatory):-ITIL Certification (Foundation or higher)* Nice to Have-ISO 27001 awareness or certification-ISO 20000 awareness or certification-ITSM-related certification Sers. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and external auditors. Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field; relevant certifications (e.g., CISA, CRISC, CISSP, ISO 27001 Lead Implementer/Auditor) are an advantage. Experience working in or with investment, industrial, or energy-related sectors is a plus. High level of integrity, attention to detail, and commitment to continuous improvement in IT governance, risk