Start Date: ASAP (Immediate Joiner)
Pay: $3 per hour
Job Type: Full‑time
Work Location: Remote – Egypt only

Role Overview

We are hiring Customer Service Advisors to provide voice‑based customer support, along with Email and Live Chat assistance. This role requires strong verbal communication and adherence to service standards.

Key Responsibilities

• Handle inbound/outbound customer support calls
• Support customers via Emails and Live Chat
• Resolve customer issues as per company procedures
• Meet quality, productivity, and attendance expectations
• Escalate issues when required

Important Notice: Excevo follows a merit-based recruitment process. We do not charge any fee at any stage of the recruitment process (application, interview, or processing). If you receive any communication requesting money for a job offer or "selection fee" from individuals claiming to represent us, please treat it as a fraudulent attempt. You can report such incidents on the job portals.

Application Question(s):

• Are you an immediate joiner?
• Are you highly proficient in French + English?
• Do you have a Laptop/PC (MINIMUM 15.6INCH SCREEN) with Internet Access?
• Do you have voice customer support experience?

Work Location: Remote