Company Description Illume Societies is a growing organization focused on delivering high-quality products and services while building strong, long-term relationships with its customers and partners. The company values integrity, collaboration, and a data-informed approach to decision-making. Illume Societies encourages innovation and continuous improvement across its commercial operations. Team members are supported with opportunities for professional development and performance-based growth. The culture emphasizes respect, inclusion, and clear communication at all levels. Role Description This is a full-time, on-site Sales Supervisor role based in Cairo, Egypt. The Sales Supervisor will oversee a team of sales representatives, set daily and weekly performance targets, and monitor progress against sales goals. Responsibilities include coaching and training team members, providing on-the-job feedback, and supporting the team in handling complex customer inquiries and negotiations. The role will involve analyzing sales reports and market trends, identifying opportunities for growth, and implementing initiatives to improve sales performance and customer satisfaction. The Sales Supervisor will also collaborate with other departments to coordinate promotions, resolve escalated customer issues, and ensure consistent execution of company sales strategies and standards. Qualifications Strong team management and training skills, with experience leading, coaching, and developing sales teams. Excellent customer service and communication skills, with the ability to handle escalations and build long-term client relationships. Solid analytical skills to interpret sales data, identify trends, and support informed decision-making. Proven experience in sales supervision, sales coordination, or a similar commercial role. Ability to work on-site in Cairo, Egypt, with a hands-on approach to daily team operations. Comfort using CRM tools, spreadsheets, and reporting systems to track performance and pipeline. Strong organizational and time-management abilities, with attention to detail and follow-through. Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience. Experience in the local market and fluency in English and Arabic are preferred.