Responsible for managing the employee experience, First/Single point of contact for all HR related queries.
Policy/process guidance responsible for responding to all employee queries/concerns addressed to the employee experience.
Analyze the call flow to identify/highlight areas of concern and assist in finding possible ways of reducing them.
Primarily responsible for the creation of employee profiles, jobs & organization linkage.
Maintenance of HRMS – New Joiners, Transfers, Promotions, Increments, resignations etc.
Employee Insurance: Maintaining MIS, Card Issuance for employee and dependents.
Act as “maker” for staff OD facility management on Flex-cube.
Act as “Maker” for the payroll process.
Responsible for all onboarding/off boarding process.
Handling all the governmental relations (Social insurance, taxation, etc...)
Responsible for the employee confirmations & annual contracts renewal.
Managing the outsource agency and all personnel activities related.
Investigating and resolving employee relations disputes.
Responsible for the Custody and reconciliation of staff files.
Maintain high-quality, timely reporting and strengthen employee support processes.
Ensure smooth adoption of new tools through proactive stakeholder engagement.
Regularly test and review the RCSA.
Identify opportunities to streamline processes and implement HR automation or digital initiatives.
Responsible for process audits, root cause analysis, and corrective action planning.
Required to interact with staff across all levels in the organization.
Ensure timely response to employees queries in close coordination with all other functions
Highly interactive environment requiring effective team working skills.
Handle diverse tasks, from administrative to strategic initiatives, with flexibility.
Responsible for guiding employees on all HR related concerns on a daily basis.
Prioritize tasks at hand and ensure timelines are met.
Ensure accuracy and completeness of data entered on HRMS.
- Policy Clarifications and interpretation.