IT Specialist/Help Desk

  • Provide first-line technical support to end-users, resolving hardware, software, and network issues promptly and professionally.
  • Install, configure, and maintain computer systems, printers, and peripheral devices across the organization.
  • Monitor and troubleshoot network connectivity, ensuring minimal downtime and optimal performance for all departments.
  • Manage user accounts, permissions, and security settings in accordance with company policies and best practices.
  • Document technical issues, solutions, and user requests in the help desk ticketing system for accurate tracking and reporting.
  • Collaborate with other IT team members to implement system upgrades, patches, and new technology initiatives.
  • Conduct routine maintenance and updates for operating systems, antivirus software, and business applications.
  • Train employees on IT policies, security protocols, and the effective use of hardware and software resources.
  • Assist in the procurement, inventory, and lifecycle management of IT assets and equipment.
  • Support the integration of new technologies and systems to enhance business operations and productivity.
تاريخ النشر: ١٠ يناير ٢٠٢٦
الناشر: Wuzzuf .com
تاريخ النشر: ١٠ يناير ٢٠٢٦
الناشر: Wuzzuf .com