Job Purpose

Responsible for the end to end management of all CVM (Consumer Value Management) and Campaign Management Responsible for the end to end management of all CVM (Consumer Value Management) and Campaign Management projects to guarantee on time product delivery.

Report To Position Name

Prepare backward planning based on commercial plan to discuss it with the IT and guarantee possibility of implementation. Ensure that CSD (commercial solution design) & the IT demand solution finalize PD (Product Description) on time to take management approval and start implementation. Set meeting to discuss any obstacles raised from the IT side to discuss it with the IT & Commercial aiming to find solutions before taking any escalation actions. Discuss the “Brief” (document received from commercial) with Marcom and finalize the Marcom plan and get further budget approvals – if needed. Guarantee and organize project goes through all approval gates attaining governance respect. Resolve escalation faced by the team to get over obstacles faced and guarantee smooth operations. Send proposal to NTRA and/ or governmental entities to get approval prior to launch of any new product. Coordinate with the testing team to monitor the execution of testing scenarios and its consequences. • Manage and support operation daily work, of the teams, monitoring projects progress, deliverable priorities, deployment decisions & schedules, team allocation, escalation, production issues to ensure that guidelines and best practices are in place and aligned with Etisalat SLA’s and quality standards • Prepare backward planning based on commercial plan to discuss it with the IT and guarantee possibility of implementation. • Ensure that CSD (commercial solution design) & the IT demand solution finalize PD (Product Description) on time to take management approval and start implementation. • Set meeting to discuss any obstacles raised from the IT side to discuss it with the IT & Commercial aiming to find solutions before taking any escalation actions. • Discuss the “Brief” (document received from commercial) with Marcom and finalize the Marcom plan and get further budget approvals – if needed. • Guarantee and organize project goes through all approval gates attaining governance respect.• Resolve escalation faced by the team to get over obstacles faced and guarantee smooth operations. • Send proposal to NTRA and/ or governmental entities to get approval prior to launch of any new product. • Coordinate with the testing team to monitor the execution of testing scenarios and its consequences.daily work, of the teams, monitoring projects progress, deliverable priorities, deployment decisions & schedules, team allocation, escalation, production issues to ensure that guidelines and best practices are in place and aligned with Etisalat SLA’s and quality standards.