- Oversee and manage daily operations of the Website, ensuring smooth workflow and process efficiency
- Coordinate between departments such as logistics, customer service, and merchandising to ensure timely order fulfillment
- Implement process improvements to enhance productivity and reduce costs
- Monitor key performance indicators (KPIs) and prepare regular reports for senior management
- Manage relationships with vendors and ensure product availability
- Ensure compliance with company policies, industry regulations, and safety standards
- Drive continuous improvement initiatives to enhance operational effectiveness
- Lead, train, and support the operations team, providing guidance and performance feedback
- Prepare and present reports on operational activities to senior management
- Resolve operational issues promptly and proactively to minimize disruptions.
Bachelor’s degree in business, operations management, or a related field2-4 years of experience in operations, preferably in e-commerce or fashion retailProven experience in team leadership and project managementExperience on ERP SystemStrong analytical skills with the ability to troubleshoot issues and optimize processesExcellent communication and organizational skillsExperience with budget management and resource allocationAbility to work in a fast-paced, dynamic environment