CRM Support System Analyst.Customer and Partner Management

Etisalat - مصر

Job Purpose

Introduce new technical ICT solutions as well as being responsible for delivering and owning a stream of critical software applications to ensure Etisalat's business continuity and competitive edge

Report To Position Name

Ensure that the project plans delivered by ICT team is correct and in sync with the project scope and milestones Comply with ICT Team internal processes and policies. Examples\: Procurement and Offering processes Closely communicate with the customer and pre sales team to understand the functional and non-functional requirements. Ensure the proper release and handover documents are prepared and submitted to the proper teams. Prepare offering for tenders as well as direct orders, approved by CEO. Follow SLA and report offering issues to Vertical and Offering Manager. Introduce new partners to enable ICT business growth Work closely with Technical, Commercial and Finance teams to finalize business cases and offering Document the solution architecture and ensure that the detailed design of the solution is available for all the projects. Deliver ICT solutions to customer. Produce all the artifacts based on the agreed process. Reporting and on-time escalation of project issues, risk envisioned and issues between te

تاريخ النشر: ١٤ أكتوبر ٢٠٢٥
الناشر: etisalat jobs
تاريخ النشر: ١٤ أكتوبر ٢٠٢٥
الناشر: etisalat jobs