- Serve as the first point of contact for visitors, clients, and stakeholders, ensuring a welcoming and professional front office environment.
- Manage incoming calls, emails, and correspondence, directing inquiries to the appropriate departments or personnel.
- Coordinate and schedule appointments, meetings, and conference room bookings for staff and guests.
- Maintain the reception area, ensuring it is tidy, organized, and reflective of the company’s professional standards.
- Handle visitor registration, issue visitor badges, and ensure compliance with security protocols.
- Assist with administrative tasks such as filing, data entry, document preparation, and mail distribution.
- Support office management functions, including inventory of office supplies and coordination with vendors.
- Liaise with internal departments to facilitate smooth communication and workflow.
- Prepare and maintain records, reports, and logs related to front office activities.
- Provide exceptional customer service to both internal and external stakeholders, upholding the company’s values and reputation.
2-5 years of proven experience in a front office, administrative, or customer service role.Excellent verbal and written communication skills in English; proficiency in Arabic is a plus.Strong organizational and multitasking abilities with keen attention to detail.Professional appearance and demeanor, with a positive and approachable attitude.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office equipment.Ability to handle sensitive information with discretion and maintain confidentiality.Demonstrated problem-solving skills and the ability to remain calm under pressure.Strong interpersonal skills and the ability to work collaboratively with diverse teams.Flexibility to adapt to changing priorities and handle multiple tasks efficiently.Commitment to delivering high-quality service and representing the company’s brand.