Job Purpose
Manage & coordinate with all stakeholders for all internal/external events (Etisalat sponsor, Board meetings, Strategy meetings, concerts, Fairs…etc.)
Report To Position Name
§ Manage & Lead Technical teams (RF, Capacity, transmission, Core, deployment & Operation) needed actions and cross functional activities to ensure superior network performance during events. |
§ Develop Post assessment reports for the events to assess network status, customer behavior during events through utilizing current network reporting tools (Arieso, Anritsu, Smart Care) and come up with conclusions & recommendations to direct planning teams for better network dimensioning in all upcoming events. |
Build & Develop Data Mining & Business Analysis Engine to increase network operational efficiency and direct network investment toward profitable investment |
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Develop & issue regular business analysis that direct Technical sub-departments towards profitable investment and smart spending in line with budget constraints such as Profitability Analysis (ROI), Network sites prioritization…etc. |
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Build “Network Big Data Analysis Engine” to innovate new ideas/tools through maximizing the use of network data generated from all nodes and correlate it with customer data to increase planning & operational efficiencies, enhance customer experience and develop required business analysis that support in decision making process. |
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Integrate all network nodes performance KPIs/parameters to build up data mining Engine inside customer experience. |
Developing complex analysis reports, insights and tools based on customer and network data performance in coordination with IT team and troubleshooting quality problems. |