Job Purpose
Maintain the retail goals by exceeding the customer expectation achieve the sales quota; adhere to
the policies and procedure parallel with company values & strategy.
Report To Position Name
Achieving his/her individual Sales monthly target, net sales 100% (Quantitative).
Ensure high level of quality and accuracy in the daily work.
Furnish & enhance after selling service & provide total customer satisfaction.
Handling customer inquiries and complaints. Solving problems and escalating the issues to management when appropriate.
Educate the customer with Etisalat products and services.
Promote handsets, accessories, gaming, home appliances and fintech products.
Up sell Etisalat products & services to the customers.
Recommend products and services improvement.
Ensure compliance to policies & procedures. Positive and effective involvement in implementing the handsets and fintech department plan.
Giving Effective feedback based on customer feedback to be raised to concerned teams.