IT Manager

Chema Foam - مصر - Sharqia

Managing and Developing Microsoft Dynamics Systems

  • Overseeing the planning, implementation, and development of Microsoft Dynamics 365 systems to meet the company's needs.
  • Customizing and configuring the systems according to operational and administrative requirements.
  • Monitoring system performance and making periodic improvements to enhance efficiency.

System Maintenance and Support

  • Providing technical support and regular maintenance for Microsoft Dynamics systems to ensure seamless operation.
  • Troubleshooting technical issues and implementing effective solutions to maintain business continuity.
  • Training employees on the proper and efficient use of the system.

Database and IT Infrastructure Management

  • Overseeing the management of databases related to Dynamics systems, ensuring data security and integrity.
  • Optimizing database performance to ensure fast and easy access to required information.
  • Managing backup and recovery processes to protect data from loss or damage.

System Integration and Application Connectivity

  • Ensuring Microsoft Dynamics 365 integration with other tools and applications such as Power BI, SharePoint, Office 365, etc.
  • Facilitating smooth data flow between different departments.
  • Coordinating with development teams to design and implement APIs for system interoperability.

Information Security and Data Protection

  • Implementing security policies and data protection measures in line with Microsoft Security Best Practices.
  • Monitoring systems to detect security threats and taking necessary actions to safeguard information.
  • Managing user access and permissions based on organizational structure.

Data Analysis and Reporting

  • Utilizing Power BI and analytics tools to generate reports that support strategic decision-making.
  • Analyzing performance data to provide insights for process improvement.

IT Team Management

  • Leading the technical support and system engineering teams to ensure efficient IT operations.
  • Identifying training and development needs for the team to keep up with technological advancements.
  • Assigning tasks and coordinating team efforts to ensure smooth workflow.

Strategic IT Planning

  • Developing IT system plans aligned with the company’s strategic goals.
  • Researching and evaluating new technologies for potential implementation to enhance business performance.
  • Providing recommendations to management regarding IT investments and system upgrades.

User Experience Enhancement and Process Development

  • Gathering user feedback and ensuring systems effectively meet their needs.
  • Implementing continuous improvements in system interfaces to enhance usability.
  • Analyzing and redesigning business processes (Business Process Reengineering) to increase efficiency.

Compliance with IT Standards and Policies

  • Ensuring all systems comply with standards such as Microsoft, GDPR, ISO 27001, and other security and operational regulations.
  • Documenting all IT processes and procedures to ensure effective governance and compliance.

Educational BackgroundBachelor's degree in Information Technology, Computer Science, or a related field. A master's degree or relevant certifications (such as Microsoft Certified: Dynamics 365 Fundamentals or Solutions Architect Expert) is a plus.Technical ExpertiseStrong experience in Microsoft Dynamics 365 implementation, customization, and administration. Proficiency in system integration, database management, and cloud solutions like Azure.ExperienceMinimum of 5 years of experience in IT management, with a focus on Microsoft Dynamics 365. Hands-on experience in ERP/CRM systems, business process automation, and data analytics.System Integration & DevelopmentKnowledge of Power Platform (Power BI, Power Automate, Power Apps) and experience integrating Microsoft Dynamics 365 with other enterprise applications.Security & ComplianceUnderstanding of GDPR, ISO 27001, and Microsoft Security Best Practices to ensure data protection and compliance with industry standards.Problem-Solving & Decision-MakingStrong analytical skills to troubleshoot system issues, improve performance, and provide innovative IT solutions.Project Management & LeadershipAbility to manage IT projects, coordinate with cross-functional teams, and lead an IT department effectively. Experience with Agile or ITIL frameworks is a plus.Communication & TrainingExcellent verbal and written communication skills. Ability to train end-users and work closely with different departments to optimize system usage.
تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com